About us

The first company in DIALOGUE Group was set up in March 1989 by 30 foremost Bulgarian translators and interpreters, as Bulgaria's first fully incorporated private translation agency. Nowadays DIALOGUE’s associates have reached several hundred interpreters and translators from/into all European and most of the Eastern languages, specialising in almost all areas of knowledge.

Thanks to its flexible organisation, in line with modern trends of the global economy, DIALOGUE is able always to offer to its clients suitable translators and interpreters for highly specialised assignments. Moreover, this organisation enables us to operate at minimum administrative costs, further enables us to select and of course remunerate the best translators and interpreters, and to offer acceptable and competitive rates to our clients.

The DIALOGUE brand has been and remains a synonym of QUALITY. Hence we have become the second Bulgarian translation agency certified by the Austrian Standards Institute with an internationally valid certificate for the conformity of its translation services with European standard EN 15038. The selection of translators, preparation of target texts and quality control comply with the requirements of this standard. Translations are subject to (sometimes more than one) revision and mandatory output control by an in-house representative of DIALOGUE. Interpretation, as well as all other services provided by DIALOGUE, is subject to strict routine control during implementation. That is why our clients have duly praised the excellent quality offered by DIALOGUE.

The list of our clients would be several times as long as this presentation. So, we shall name just a few of them: state institutions, such as the National Assembly, the Ministries of Foreign Affairs, Interior, Transport, Justice, Economy and Energy, the Environment, Labour and Social Policy, Agriculture, Health, the Constitutional Court, the Supreme Court of Cassation, the Privatisation Agency, the Economic and Social Council, the State Veterinary and Sanitary Control, the National Statistical Institute; public and non-governmental organisations – the Bulgarian Academy of Sciences, the American University in Bulgaria, St Kliment Ohridski University of Sofia, the Atlantic Club of Bulgaria, the Free and Democratic Bulgaria Foundation, SOS Kinderdorf, the Centre for the Study of Democracy; banks and financial institutions – DSK Bank, Hypovereinsbank, UniCredit Bank, Bankservice; large Bulgarian companies and foreign businesses operating in Bulgaria, such as Balkan Star, Eltrak, VATECH Elin, Oracle, INA Trading; TV broadcasters – Triada Communications, Nova Television; large advertising and sociological agencies – Ogilvy and Mather, Bulgarreklama, Kres, Janev & Janev, SIA, Viveka, Ink-Art, Gallup International, MBMD; embassies and representation offices of foreign and international organisations – the representation of the UN High Commissioner for Refugees, German-Bulgarian Chamber of Commerce, the Austrian Evidenzburo, the UNDP, the British Council, the embassies of Germany, Austria, the Czech Republic to name but a few.

DIALOGUE’s reputation in Bulgaria contributes to our contacts with numerous international clients. Weshallnamebutafew: the TAIEX Office of the EU, the Directorate-General for Translation at the EC, the European Court of Justice in Luxembourg, the European People’s Party, the Liberal International, the German Savings Bank Foundation for International Cooperation, the German Federal Refugee Service, the headquarters of Daimler AG in Stuttgart/ Germany, the Economist Intelligence Unit, the Center for the Study of Human Rights in the USA, the Greek EFG Eurobank, the United Federation of Travel Agents’ Associations, the FIA (Fédération Internationale de l`Automobile), German Bayerische Landesbausparkasse, the European Institute for Public Administration, world-famous magazines Der Spiegel, Reader’s Digest and Newsweek, daily The Guardian …..

Furthermore, DIALOGUE works in cooperation with foreign translation agencies under partnership contracts: ETC Brussels NV – Belgium, Polyglotte – France, Poliglota – Spain, Traducta – Portugal, Katsarakis – Greece, Serge Claus – Austria.

The EU institutions have also recognized the outstanding quality provided by DIALOGUE. Over the past years, DIALOGUE has ranked among the winners of several translation service tenders called by the European Union’s institutions: the EASA/AESA tender of the European Parliament – EU documents in the field of aviation; the AO/05 tender of the European Commission – translation of a wide range of documents of the EU’s institutions; the 264/04 tender of the European Council – translation of regulations and other EU official documents, the FL/ENV08 tender – EU documents in the field of the environment. Apart from the work under these contracts, EU institutions award us a large number of one-off assignments.

DIALOGUE has signed a contract with the Consular Department at the Ministry of Foreign Affairs and provides sworn translation services for documents that have to be certified by the Ministry of Foreign Affairs.

In 2006 DIALOGUE was among the founders of the Bulgarian Association of Professional Translation and Interpretation Agencies.